Shipping policy
Shipping Policy
At Barrington & Son, we take great care in preparing every order for safe delivery. Our items are antiques and one-of-a-kind collectables, and each piece is individually packed to help ensure it arrives in the same condition in which it leaves us.
Processing Times
Orders are generally dispatched within 1–2 business days after payment has been received and cleared.
Where additional packing, export documentation or carrier arrangements are required, dispatch may take slightly longer. If this occurs, we will keep you informed.
Shipping Within Australia
Orders are shipped using Australia Post. Delivery times vary depending on destination and selected shipping service.
International Shipping
We proudly ship worldwide.
International orders are sent using trusted international carriers with tracking where available. Delivery times vary according to destination, customs processing and local postal services.
Import Duties and Taxes
For international orders, import duties, taxes, customs fees and other charges imposed by the destination country are the responsibility of the purchaser, unless otherwise stated.
For orders shipped to the United States, applicable US import tariffs are prepaid by Barrington & Son, so customers will not be required to pay these tariffs on delivery.
For orders shipped to other international destinations, including the European Union and United Kingdom, any applicable import duties, VAT, taxes or customs charges are the responsibility of the purchaser and may be collected by the carrier or local customs authority before or upon delivery.
Packaging
All items are carefully inspected and professionally packed prior to dispatch. Fragile antiques receive additional protective packaging appropriate to their age, materials and construction.
Tracking
Tracking information will be provided where available once your order has been dispatched.
Delivery Delays
While every effort is made to ensure prompt delivery, Barrington & Son cannot be held responsible for delays caused by shipping carriers, customs authorities, weather events or circumstances beyond our control.
Lost or Damaged Shipments
If your parcel arrives damaged, or if you believe it has been lost in transit, please contact us as soon as possible at info@barringtonandson.com so we can assist in resolving the issue with the shipping carrier.
Questions
If you have any questions regarding shipping, delivery options or packaging, please contact us at: